Notes Studio
My Ai
Planner
PortalioFrom inside the app
This is the fastest way. Ai Notes Studio and My Ai both have a support form in their settings. It sends along the app version, the iOS version and the device model, so we do not have to ask for them.
Support · Klarfold
Support
Questions, problems and requests about our apps — answered personally, not by a bot.
By email
Please tell us which app you are writing about, the version of the app and of iOS, and what happened. A screenshot helps.
Languages
German, English and Russian.
Your account
You can delete your account yourself, inside the app: in Ai Notes Studio under “Account”, in My Ai under “Settings” → “Profile”. A subscription bought through Apple does not end with the deletion — cancel it in the settings of your Apple Account.
Data protection
For access, correction, export or deletion of your data, write to us at the address above. What we store and why is described in the privacy policy.
Reporting content
Anyone can report content they consider illegal, in the app or by email. Please tell us why it is illegal and where it can be found. We confirm receipt and tell you our decision; the decision is taken by a person. This is also our point of contact under Articles 11 and 12 of the Digital Services Act.